Manging the Customer Experience

Jessie Reed's love of science started here at Millbrook when she was encouraged to take Advanced Physics in her VIth form year. After graduating from Millbrook, she attended Union College because of her attraction to their Physics Department and graduated in 1995 with a bachelor's degree in physics. Leaving college Jessie jumped from physics to computer science, and was hired into an IT start-up focused on customer relationship management technology (CRM). She was their fifth employee and first woman, and she played an integral part in growing the company to nearly 500 employees over seven years. Moving forward in her career Jessie provided technology solutions at Innoveer Solutions (now Cloud Sherpas) and eventually moved into the publishing world as the director of IT at Triumph Learning. All of her success comes from her love of technology and the integration of cloud-based solutions and CRM. Jessie credits her Millbrook education for her love of problem-solving and seeing the problem from all the right angles, and she loves helping people be successful with the right technological tools.

CLICK HERE TO DOWNLOAD THE COMPLETE ARTICLE ABOUT JESSIE THAT WAS PUBLISHED IN THE SPRING 2018 MILLBROOK MAGAZINE.